FAQ
Orders
Q: How can I check the status of my order?
A: Once you place your order, please allow up to 3 business days for processing. During this time, our fulfillment team carefully prepares your items for shipment. As soon as your order has been shipped, you will receive a tracking number via email.
You can also check the real-time status of your shipment by visiting our website and navigating to the “Track Your Order” page. If you do not receive a tracking number or cannot find updates on the “Track Your Order” page after 5 business days, please contact us immediately. We will prioritize investigating and resolving the issue.
Q: How do I place an order on your website?
A: Simply browse our website, select the product you want, and click the ‘Add to Cart’ button. Complete the checkout process by entering your shipping and billing information. Once your order is placed, we’ll process and ship it to you as quickly as possible!
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Shipping
Q: How much does shipping cost?
A: We offer FREE worldwide shipping on all orders!
Q: How long does shipping take?
A: Delivery typically takes around 5 to 10 estimated business days, though this may vary depending on your location.
Q: Do you ship internationally?
A: Yes! We ship to countries worldwide, so you can enjoy our products no matter where you are.
Returns & Exchanges
Q: Does CartRare guarantee the quality of its products?
A: Absolutely! If you receive a damaged product, please contact us immediately. We are committed to providing you with the best shopping experience.
Q: Can I get a refund if my product is defective?
A: Yes! We offer a full refund for defective products and if you wish to receive a replacement we will ship it free of cost after your confirmation. Please refer to our Refund Policy Page for complete details.
If you have any additional questions not covered in this FAQ, please contact us at support@cartrare.com, and we’ll be happy to assist you!
